We don't want you to be simply satisfied with your Brookfield Farm products, we want you to be absolutely thrilled!
You can return or cancel any item purchased from brookfield.farm within 30 days of delivery, apart from food products. Several types of goods are exempt from being returned, and perishable goods such as food cannot be returned.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please email firstname.lastname@example.org to arrange a return, stating the order number your return relates to and whether you would like a refund or an exchange, or whether the product is faulty. We have to ask you to return the goods at your own cost.
If the goods arrive damaged then please contact us within 24 hours of the delivery. All faulty goods will be replaced or refunded inclusive of delivery and return cost.
To return an item
Email email@example.com, stating the order number your return relates to and whether you would like a refund or an exchange.
Once we have responded, send the item to us at: Brookfield Farm, Coolbawn, Nenagh, Co. Tipperary, Ireland